Fire in a Church: Part Two

SECOND INSTALLMENT (You can read Fire in a Church part one here)

Adrenaline kept me on my feet for another two hours.

Firefighters were on the scene within minutes of the first 911 call. I hung up with the dispatcher and ran toward San Salvador Avenue, where crews tackled the fire. I scanned the scene, making eye contact with a firefighter and explaining my concern. He led me down the street to the rear of the building, where the suspect found himself trapped in the children’s playground, trying to climb the fence.

I spoke to the San Jose State University police, the first on the scene. They took my statement but asked me to hang around to talk to the San Jose police. The suspect tossed two lighters over the fence into the shrubbery, and a nearby resident caught it on camera. She started recording the fire and saw him throwing the lighters, later recovered by police.

I texted Mike in couple’s shorthand, “Church on fire. I got out ok.”

The fire had already made the news.

I sent the same abbreviated message to our program executive director, then climbed a few steps of a nearby dorm to catch my breath and to document the scene.

Another police officer arrived and said, “come with me.” He wanted me to identify the suspect. I made it clear that the man I saw had been in the building but that I did NOT see him set the fire. A third officer asked more questions and then kicked around the bushes for the tossed lighters. I directed him to a patrol car, where another officer had placed the lighters as evidence. Every moment seemed surreal.

Then I texted Mary.

Mary is the person who introduced me to the Lifted Spirits program several years ago, and we became fast friends. We compliment each other’s strengths and make a good volunteer team. She’s the kind of friend you want by your side in a crisis: calm, supportive, present, and willing to jump in her car and head downtown with a bottle of water.

Yet another interview. Photo credit: Mary McCall

The church property brimmed with firefighters, paramedics (in case a firefighter fell off the roof), police officers, and investigators. Newscasters appeared with cameras and started interviewing the church pastor. People wanting to make a buck approached to offer boarding-up services. As it turns out, the fire department does that for you.

There were no injuries in the fire, and they arrested the suspect. I’m not an expert on mental health, but my layperson’s observation is that he needs help. I’m sad for the church and heartbroken for yet another Lifted Spirits setback. Additionally, I’m disappointed in this country’s broken mental healthcare system. Perhaps this could have all been prevented if he got the care he needed.

The fire went to two alarms, but crews contained the heavy damage to the sanctuary where it started. Our rented portion of the building suffered water and smoke damage, and of course, the power is out on the entire property.

My final interview of the day took place just outside the sanctuary doors. The arson investigator asked if the suspect had said anything to me, and I said yes, but it sounded like gibberish. She nodded, saying she had tried speaking to him as well. She said he would be arrested and charged with arson, but he would also get help. When I asked how long it might be before we would be up and running, she said, “It’s never as fast as you would like.” Of course, I already knew that, but I still hoped for some brighter news. She thanked me as well, saying that only about five percent of arson fires are ever solved.

Another firefighter offered to recover my purse and car keys from the building so I could drive myself home. Unfortunately, he couldn’t locate it, so he escorted me through to find it. Thank goodness for N95 masks. The smoke burned my eyes and caught in my throat.

At last, I was free to go.

to be continued…

Fire in a Church

I found myself alone in a church with an arsonist last month.

The stress of the day sits heavily in my chest, disturbing my sleep and leaving me exhausted and, at times, weepy.

I lead a team of volunteers serving unhoused and vulnerable women in downtown San Jose. We rent space at the back of St. Paul’s United Methodist Church. Our Lifted Spirits program offers clothing and hygiene, a hot lunch, and, most of all, support to women in a non-judgemental environment.

Lifted Spirits Mannequins dressed in donated clothes

As I prepared to leave for the day, just half an hour behind our last volunteer, I heard what turned out to be a distant smoke alarm. I dismissed it at first as it seemed far away, but then I smelled smoke.

Entering the main corridor just a short distance away, I encountered a man I had never seen before. He stood in the hallway enveloped in white smoke, holding something in both hands. He turned to me and said something incoherent. I fled.

The corridor where I encountered the suspect showing smoke and water damage

I returned to our serving area, locked the door, then fumbled to call 911. Unfortunately, my phone wouldn’t work, or more accurately, my fingers couldn’t seem to work the phone. I tried clearing the screen, searched for the 911 number that I knew had to be there, and finally managed to call for help.

As the dispatcher picked up, I saw the man from the hallway exit our building, then walk along the enclosed patio area where we serve our clients.

I blurted out on the phone with the dispatcher: “I’m alone in a church with the man I think set the fire, and I’m scared.”

Knowing he was outside and fearing his return, I fled through the smoky corridor to the front of the church. Small puffs of white smoke emanated from the sanctuary’s roof.

A couple of passersby had stopped and also called 911. As the engines arrived at the scene, I remained on the phone. Then I ran to the street to tell one of the firefighters that I didn’t want the suspected arsonist to get away.

St. Paul’s UMC fire, June 8, 2022

To be continued…

Lifted Spirits: Giving Tuesday Now

I’ve missed volunteering with our homeless clients these past few months. I spent February and March recovering from major foot surgery. Within a week of taking my first steps, Santa Clara County implemented a shelter in place due to COVID-19. As the weeks went on, the restrictions increased.

Though we believe our services are essential, we couldn’t put our volunteers at risk. The majority of the women who volunteer are 60 and up. Asking a group of women at higher risk if they contract COVID-19 to volunteer to serve other high-risk women is untenable.

These past few weeks, we’ve worked behind the scenes so that we can launch Lifted Spirits Lite. While it’s a far cry from our full program of providing a hot meal and respite, a clothing boutique, and other services, it gives us a chance to do something during this difficult time.

We’ve implemented numerous safety protocols to protect ourselves and others.

I sent out the following letter to our supporters today, and I’m sharing it with you, too..

With #GivingTuesdayNow underway, I’d like to tell you about our modified program: Lifted Spirits Lite. While our facilities must remain closed due to COVID-19, our volunteers have been working diligently behind the scenes so we can continue to serve vulnerable, unhoused women in downtown San Jose.

Starting this week, we will provide homeless women a boxed lunch, prepared in a professional kitchen, two days a week. We will also distribute clean socks, new underwear, clothing, and other essential hygiene items.

While Santa Clara County continues to shelter in place, a shelter for many of our clients is quite different: it means a series of tarps in a parking lot or behind some bushes out of view. Providing what we can from behind our gate is essential.

Your gift to Lifted Spirits has a direct impact on homeless women living in our community. Please join me in lifting their spirits with a donation today.

Warmest regards,

Alys Milner
Board Vice-Chair & Volunteer
Front Door Communities,
Home to Lifted Spirits
Front Door Communities, home to Lifted Spirits, is a 501(c)(3) nonprofit organization.

49 N. Fourth Street, San Jose, California 95112
(408) 600-6654
www.fdcsj.org to donate

 

 

According to Santa Clara County’s Homeless Census and Survey, there are 9,700 residents without a home. 36% of the homeless population are women.

It’s good to get back to work.

Lifted Spirits: Remodeling the Boutique

I’ve been volunteering for over a year at Lifted Spirits, a drop-in center for unhoused women in downtown San Jose.

Lifted Spirits took a brief hiatus in late April, giving us time to catch our breath and to make improvements to the program. One of the major changes included remodeling the boutique.

Lifted Spirits clothing boutique starting point

Before: Lifted Spirits Clothing Boutique starting point

As with most non-profits, we survive on a shoestring. The budget for the remodel: zero. You make do with what you have, take advantage of sales, and employ the “let’s build a fort!” sensibilities from one’s youth.

We welcomed back the women we serve on Monday and the boutique is a hit.

After: Remodeled Lifted Spirits Boutique

For a bit of background, the boutique is a free clothes closet where unhoused women access gently used clothing and travel-sized toiletries via our drop-in center. The program also provides a hot lunch, access to a shower-van two days a week, a sleeping room, a lovely patio garden and Friday Bingo. Serving women in a pleasant environment lifts spirits and that’s what we’re all about.

The original boutique layout included assorted clothing racks, shelves for shoes, a few cubicle-style storage bins and a wall divider originally used in an office setting. Two sets of file drawers doubled as storage for underwear and assorted toiletries. A counter sat on the file cabinets with two overhanging bins, and a salvaged piece of counter top sat on a series of plastic drawers used for toiletries.

The narrow space created by the cubicle wall meant that only one volunteer could comfortably fit back there at a time. You had to turn sidewise to bend over and open a drawer. Further, women had the sense that we were “hiding the good stuff” behind the counter. As volunteers, we felt cut off from parts of the boutique and the women we serve. The high wall and overhanging cabinets blocked the natural light.

On our first closed Friday, our group of five women volunteers dismantled the cubicle wall, removed the counter and relocated the filing cabinets. We repurposed one cabinet in the conference room, and free-cycled the second one. A hauler took away the metal walls for recycling, and we retained the two counter tops which you’ll see in use, below.

With that, the space opened up considerably. It felt lighter and brighter and more spacious, simply by removing the portable wall. I had a few goals in mind after reading articles on the design of small boutiques.  They suggest an open space at the entrance to give the sense of having stepped into something special. Women in the US enter and automatically turn to their right. A check-out counter should be located near the exit and to the left. And finally, you want a sense of flow throughout the shopping experience.

Open space at the entrance, “shopping” on the right, new counter on the left. Several mirrors help visually expand the space.

If you are operating a boutique to make money, you want several ways to slow your shoppers down. In our case, we wanted the opposite. There are days when nearly 40 women access the boutique, so they don’t have time to linger. I designed the space so that women enter to their right and then shop in a circular fashion, finishing at the counter to pick up a pair of socks, new underwear and toiletries before exiting. There is one table in the center as a focal point and as a place to put out extras such as hand lotion and sample hair product, but otherwise the space flows.

My husband Mike enjoyed the chance to use his power tools to build a check-out counter. We set up a folding table outside, and he cut the two counter top remnants mentioned above, down to a useable size. They don’t completely match, but once cut and arranged in an L you don’t really notice. They weren’t completely level, but I fixed that problem with two packs of dental floss! I stacked the bins we use for sorting and storing bras along the shorter side of the L to form part of the counter.

The one splurge: four sets of Elfa drawers. I bought the drawers on sale, with an additional 10% off using my professional discount and donated them to the cause. The longer side of the L sits on the Elfa drawers. We regained the lost storage from the two filing cabinets and the stacking plastic drawers with the Elfa units. Small toiletries are now located under the counter for easy access.  I created enough space for two volunteers to work behind the counter.

Elfa brand drawers. Three sets open on the inside of the counter, the fourth set opens out and stores sanitary and incontinence products

I masked the drawers with three pieces of foam core board and a stripe of purple duct tape I found in a cabinet. The foam core is a snug fit under the counter, with some white duct tape on the end to hold it in place.

While in my heart of hearts I wish I could provide housing for all the women we serve, I am glad to be a part of something that helps lift spirits and fills some of the needs for women living un-housed on the urban streets of San Jose.

Boutique Before:

Boutique During the Remodel:

Boutique After:

A welcome new space

Lifted Spirits drop in center boutique

A group of volunteers sorting donated hygiene items

Lifted Spirits: My Personal Journey

For close to a year now I’ve been volunteering at Lifted Spirits, a drop in center for homeless women in downtown San Jose. It feels like home.

Back patio: a sanctuary for the women we serve

There was a time in my life when this work would have overwhelmed me. I started out on the fringes, dropping off donations of needed clothing or making contributions from a “safe” distance. Eventually my friend Mary invited me downtown for a tour. They were looking for additional volunteers to work in the clothing boutique.

Social Hall for meals and Friday bingo

I took a breath and jumped in. What scared me? That I would be emotionally unable to work closely with such a vulnerable group of women without falling apart myself. To the contrary, the work continues to be rewarding and engaging. This is not to say it’s always easy. Some of the women we serve are living with mental illness. Many are abused. Toss in addiction to drugs or alcohol, jail time, and mind-numbing poverty and it adds up to a group of women in crisis.

How do I make a difference? I’m a professional organizer who put myself through college working retail jobs. In my early career I worked as a theater costumer, so I’ve measured a number of actors in my time. I’ve put these skills to work offering bra fittings for the women we serve in the boutique, a complete reorganization of the physical space, and regularly re-working the boutique to keep it looking fresh and inviting. We’re there to lift spirits after all.

 

It’s the skills I didn’t know I had that surprised me. I’ve been able to remain present for women in crisis without losing myself. I can offer a hug to anyone, recognizing the restorative value of human connection when it’s warm, sincere and sustained. I’ve earned the trust of women who’ve been let down by others, probably for a lifetime. And for the most part, I’ve lost that fear.

I also have a lot to learn. A few of the women we serve push all my buttons. They’re rude, demanding and aggressive. It’s a challenge facing them on a regular basis. I want to be as understanding and compassionate with them as I am with the women who arrive emotionally overwrought or with a blackened eye. That’s the real work.

This Friday I begin a free, five-week course offered by NAMI (National Alliance on Mental Illness). It’s a targeted provider education course recommended for people who work or volunteer with individuals living with mental illness. In the end we’re all people needing love, support and understanding.

Special thank you to Mary, Stephanie, and Bonnie for helping show me the way.

How about you? Have you faced a fear head on with positive results? Please share your thoughts below.